Want to Boost E-commerce Sales? Revamp Your Website the Right Way
With people turning towards digital media, the e-commerce
sector is beaming with new opportunities. Moreover, the Covid-19 induced
lockdown has proved the indispensability of e-commerce stores and online
shopping. And, if statistics are to be believed, worldwide e-commerce sales can
be expected to touch $4.5 Trillion by 2021 (Shopify.com). So, is your business
ready to be a part of this major boom?
Now, simply having an e-commerce website will not serve
any purpose if you are not optimizing it to achieve the best standards. With
the latest website designs trending in the market, you may even have to revamp
your existing website to incorporate the crucial elements. Needless to say, to
stay ahead of the curve, you need services of e-commerce website design in Dubai. Being aware of the best practices, the experts
can turn your website into a selling machine.
Although we wouldn’t go to the extent of declaring brick
and mortar shops as dead, these are certainly losing their relevance given the
emergence of online shopping. Considering these trends, it is high time you
overhauled your e-commerce store and strengthened your online presence. The
rest of the facts, we will discuss in the next section.
Here are the 5 essential features your e-commerce website must have
High-quality images – Due to the lack of tangibility, most customers are
sceptical when it comes to online shopping. However, sellers can at least try
to compensate for it by putting up high-quality product pictures on display. If
not touch, at least by seeing customers can verify the quality of the product
they are about to purchase. So, never downplay the importance of uploading
high-resolution images.
Furthermore, according to a study, the consumer drop-off
rate can be as high as 39% provided images are slow loading (adobe.com). For
these reasons, it is the utmost importance that you pick on the best quality
and optimized pictures for an e-commerce store. Also, make sure the clicks are captured
from different angles as that would allow customers to enjoy better views. Plus,
it is going to deliver better customer experience and motivate them to visit
your website again.
User-friendly interface – Remember, the look and feel of your website will
determine the stay duration of your visitors on it. An inconvenient interface
will not only kill your conversions, but it shall also increase the bounce rate
of your website. Now, to stop that from happening, you have to streamline the
navigation as much as possible. For that, you, of course, have to seek expert
help from a website design company in Dubai.
To ensure customer satisfaction, you must begin with a
systematic organisation of shopping categories, comparison categories, and
filters. Simple navigation and minimalist designs will only make it easier for
your visitors to digest all information without feeling lost on your website.
Take a cue from hit examples from Apple and Amazon and plan the design for your
website. You can always organise brainstorming sessions with your hired
professionals for better decision making.
Multiple payment options – Want to go a notch higher to meet customer expectation?
If yes, then integrate multiple payment options to your website. Gone are those
days when people would only avail the cash on delivery option to purchase a
product online. With millennial and Gen x users ruling the internet, modern
customers are tech-savvy and looking for online payment options to avoid the
hassle of carrying cash.
ApplePay, Google Checkout, PayPal, and Stripe are some of
the popular payment gateways for e-commerce stores. Based on the platform on
which your website is built on, you can opt for certain payment gateway
extensions. Multiple and advanced payment options will only bring out the
professional element of your e-commerce store and increase its acceptability
among a wider audience base.
If you still doubt its effectiveness, then here is a fact
you must know. Almost 36% of online shoppers prefer to pay through e-wallets,
while 32% of them find payment through credit card suitable (Worldpay Global
Payments Report). These data have cleared your doubts, we guess!
Mobile responsiveness
– No matter how many products pages you
put up on your website, nothing’s going to boost your e-commerce sales unless
it is mobile friendly. Given the on-go convenience of mobile devices, online
shoppers certainly prefer purchasing through their smartphone rather than
sitting in front of a desktop to order things.
Believe it or not, the maximum e-commerce traffic
generates from mobiles. This trend is not going to vanish; instead, it will
continue raging in the upcoming years. So, we suggest you pay enough heed to
this element. Otherwise, you might lose out on the opportunity of driving
enough traffic to your online store.
The e-commerce website of Starbucks is setting a
benchmark with clean and optimized images, and adjustable outlay which
condenses when accessed through mobile devices. Consult with an
e-commerce website development company and begin
planning something along these lines.
Advanced
security features – According to
Cybercrime Magazine, online retail is going to be one of the lucrative targets
for cybercriminals from 2019 to 2022. So, with online security becoming a
pressing concern today, you have to take extra care to protect the privacy of
all website visitors. To stay assured of important security features, you must
choose a robust e-commerce platform to build your online store on. While
Bigcommerce and Shopify are some of the popular platforms, Magento 2 with
increased security features can boost the credibility of your online store
significantly.
Important security factors that you must consider are SSL
certificate, two-factor authentication, and using a firewall. With these
features in place, your e-commerce website will come across as a reliable and
secure online store before the visitors. Also, ask your hired professional to
include the privacy policy link on the footer so that customers can check it
and stay assured of data protection.
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